A couple of years ago Jeff Brooks referenced on his blog, Future Fundraising Now, a post from Copyblogger regarding unfortunate content mistakes that undermine website sales. Jeff noted how these same issues could easily be applied to fundraising websites. Here are the first seven "beginner mistakes":
1. No Call to Action
Optimizing, tweaking, beautifying your website is nearly fruitless (from a fundraising perspective) if you don't ask for a gift.
2. Below the Fold
Web visitors shouldn't have to scroll down to see your call to action. State your case and ask for the gift in the upper portion (above the fold) of the screen.
3. Not Authoritative
Tell your readers exactly what you want them to do, and do so with conviction.
4. Not Specific
Don't make it a guessing game. Spell out exactly what you want your visitors to do. Give, sign-up, share, like, etc. Make it easy, make it clear.
5. Too Much Self Proclaimed Hype
Tooting your own horn comes off as so much puffery and bloviating. A third party endorsement is much more effective.
6. Multiple Calls to Action
What's the most important thing you want your visitor to do on your website? This is often very difficult since we are tempted to provide the vast array of things we do as nonprofits and present all the things we want the visitor to do as a result. People are often stymied by choice and they end up doing nothing. Prioritize.
7. Puny Call to Action
As the Copyblogger author states, "I've never seen a website call to action that is too big."
In the next post I will share what Copyblogger regards to be the more "advanced mistakes". In the meantime, go back over your website and see if you have committed any of these rookie blunders.
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